Refund policy

Damaged or Wrong Item? We've Got You.

Received something damaged or not what you ordered? Just send us a clear video or photo within 24 hours of delivery on WhatsApp at +91 9079335878 and we'll replace it immediately — no questions asked.

How it works:

1. Record a short video/photo of the issue within 24 hours of delivery
2. WhatsApp it to us at [your number]
3. We'll arrange a replacement and ship it out within 2 business days

Please note: We're a small, Jaipur-based brand making handcrafted products in limited batches. Because each piece is made to order in small quantities, we're unable to accept returns or exchanges for change of mind or sizing preferences. We recommend checking the product dimensions and description carefully before ordering — and our team is always available on WhatsApp to help you pick the right size or style before you buy.

COD orders: Please ensure someone is available to receive the package. Refused deliveries cannot be re-shipped without a fresh order.